Cookies

Cookies policy

The Cadogan Hall website, like most websites, uses cookies to perform the actions you, the user, need it to do (for example, placing tickets in your basket and going through to order them). These are essential to our website’s functionality. We use cookies to help us understand how people use our website which enables us to constantly improve how the website works. We sometimes undertake online advertising and we use cookies to provide relevant, targeted adverts to you.

Learn more about cookies and how to manage them at www.allaboutcookies.org

What is a cookie?

A cookie is a small text file that is downloaded onto a device when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.

What kinds of cookies does Cadogan Hall use?

We use the following kinds of cookies. Some of them are essential for our website to work, for example our online booking cookies enable users to place items in their basket and navigate around the website.

Essential Website Functionality Cookies:
Cadogan Hall’s online booking system, Spektrix, uses a handful of cookies to make the booking process work online. These cookies are only stored on the user’s device for the duration of their time on the website. These cookies allow customers to place items in their basket and navigate around the website; allow customers to log in; and check that cookies are possible within the browser system being used.

We also use a cookie to check you have been asked about cookies yet or not, and to manage your experience while logged into the website.

Website Analytics Cookies:
We use Google Analytics, a web analytics tool that helps us understand how visitors arrive at and engage with our website, so we can improve customers’ user experience and performance of our website. These cookies do not store any personal information about users.

Third Party Cookies:
These cookies may be set by other companies whose functionality we utilise on our site, e.g. AddThis (for sharing events and information via Facebook and Twitter, for example), and YouTube (where we have videos embedded on event pages). Twitter tweets, Facebook ‘Like’ and Google+ buttons use cookies only if you are logged into their respective sites. Data may be collected by these companies that enable them to serve up adverts on other sites that are relevant to your interests. You can find out more about the cookies used by these services, and about how to opt out from them on their own websites: Twitter | Facebook | Google/YouTube

Remarketing Cookies:
From time to time we undertake digital marketing campaigns using Google Ads and Facebook. We use cookies to track which parts of the website you’ve been interested in. This helps us know what message to serve you and when – so that you get the most relevant information delivered to you when we advertise. We use the Facebook Pixel to track your responses to our adverts and ensure you are getting the right messages from us. You can opt out of these cookies by visiting Google Ad Settings and/or Facebook and changing your settings.

How do I manage my cookies preferences?

You can manage your cookies preferences, and clear your cookie history in your browser settings.

Bear in mind, if you opt out of all cookies, you will limit the functionality of this website as we rely on certain essential cookies to enable functions like booking tickets and logging in.

You can also manage third-party advertising cookies directly through each separate third party. See above for how to do this.

Learn more about cookies and how to manage them at www.allaboutcookies.org

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