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Booking information


Our website offers a real-time, secure online booking service available 24 hours a day. All online bookings are subject to a £3 transaction fee (online bookings are free for ENCORE Members).

You can check the view of the stage from every seat in the hall on our Seating Plans

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

By telephone

BOX OFFICE: 020 7730 4500

The Box Office is open for telephone bookings:

  • Monday – Saturday: 10am – 6pm
  • Sunday: 12 noon – 6pm (performance days only)

Tickets purchased up to seven days prior to the event are posted second class. Tickets purchased within seven days of the event are held at the Box Office for collection any time prior to the concert.

All telephone bookings made through the Cadogan Hall Box Office are subject to a fee of £3 per transaction. (Telephone bookings are free for ENCORE Members.)

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

By post


All cheques should be made payable to Cadogan Hall and sent to the address above. When purchasing tickets by post, please detail the following information:

  • Your full name and title
  • Your postal address (this is the address to which the tickets should be posted)
  • The date, name and time of the performance you wish to book for
  • Your preferred seating area within the Hall

Please ensure that the cheque covers the correct amount according to your preferred seating area, and includes the postal booking fee of £3 per order. (Postal bookings are free for ENCORE Members.) Please do not send cash by post.

Please note: tickets cannot be posted to addresses outside the U.K. and will be held for collection from the Box Office.

In person


The Box Office is open for bookings made in person:

  • Monday – Saturday: 10am – 6pm
  • Sunday: 12 noon – 6pm (performance days only)

Bookings made in person are not subject to a booking fee.

See Getting Here for directions.

Payment methods

We accept the following cards: Visa, MasterCard, American Express, Visa Electro/Delta, Maestro, and Solo.

We also accept payment by cheque.

You can also use Cadogan Hall Gift Vouchers both online and offline.

Concessionary tickets

Where general concessions are available this is defined as Under-16s, Full-time Students, Senior Citizens and persons out of work. Some events offer specific concessions only, and this will be stated in the Ticket Information on the Event page. Concessionary tickets are subject to availability and are at the discretion of Cadogan Hall.

Please note: children under five will not be admitted except to family events where all children must have their own ticket. We reserve the right to remove children from the auditorium if they are not well behaved.


Only one discount can be applied at any one time when available. Proof of concession must be produced upon collection of tickets, and must be produced by the named person and not by a third party.

Discounts cannot be applied retrospectively or after the completion of a transaction.

Group discounts

Generous discounts for groups are available but vary according to each event. Please call 020 7824 7614 for further information or to make a group booking.

TicketPlan refund protection

TicketPlan refund protection is available for all bookings. Your tickets are non refundable and this will protect you against cancellation resulting from accidents and unexpected illnesses. You will be offered Ticket Plan online once you have added tickets to your basket. We strongly recommend that you include this option.

Full details are included in the TicketPlan terms and conditions which we advise you to read and retain. Please note that TicketPlan must be purchased for all tickets in the transaction and cannot apply to individual tickets.

TicketPlan refund applications can be made through the TicketPlan website.

Gift vouchers

Cadogan Hall gift vouchers are available in any amount you require, from £1 upwards, and are valid for one year from the date of purchase. They can be used towards tickets for any performance at Cadogan Hall.

Gift vouchers can be purchased online and emailed to you directly or to your chosen email address. Paper vouchers can be purchased from the Box Office and posted out (please note: unfortunately we cannot send gift vouchers to overseas addresses).

Redeeming gift vouchers

Redeeming your gift vouchers couldn’t be easier. Book tickets for the concert of your choice by telephone, online, by post or in person at the Box Office.

You may pay for all or part of the tickets with your vouchers. If the value of your voucher is more than the cost of your tickets your change (in vouchers) will be sent to you with your ticket (to the nearest £1). If your ticket purchase comes to more than the value of the voucher then you can pay the rest of the amount by credit card or in cash at the Box Office.

Please also see our Terms & Conditions for further information.

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