Coronavirus update: from Friday 10 December, all visitors are required to wear a face mask in all public spaces at Cadogan Hall, in line with government guidance (exemptions apply). See our Coronavirus Updates & FAQs.

Refund or credit request form

If you have tested positively for COVID-19 and/or have been asked to isolate as part of the government’s Test & Trace system, we will refund all or some of your tickets in full as requested or offer you a credit voucher if you prefer.

Please note: we can offer refunds only to those who have tested positive for COVID-19 and/or have been instructed to isolate by Test & Trace.

All refunds, credit vouchers and exchanges are subject to our normal terms and conditions.

Apply for a credit or refund due to COVID-19

  • MM slash DD slash YYYY
  • :
  • Please provide documentation to request your refund or credit

  • Drop files here or
    Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 10 MB, Max. files: 5.
    • DD slash MM slash YYYY
    • This field is for validation purposes and should be left unchanged.

    Keep up to date with events, news and opportunities to support Cadogan Hall.

    Join our Mailing List

    View our privacy policy